Privacy Policy

Last Updated: 10 September 2026

Inner Excellence Hub (“Inner Excellence Hub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you:

• Visit https://innerexcellencehub.in/
• Register for our webinars, master classes, coaching sessions, courses, challenges, or events
• Purchase our memberships, products, or services
• Join our WhatsApp groups or online communities
• Subscribe to our emails, newsletters, or promotional communications
• Communicate with us through forms, email, telephone, WhatsApp, social media, or other channels

By accessing our website or providing your personal information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

A. Information You Provide

This may include:

• Full name
• Email address
• Mobile or WhatsApp number
• City, state, and country
• Age or age group, when relevant
• Occupation, business, or professional information
• Personal goals, challenges, interests, and course preferences
• Webinar and event registration details
• Membership and course enrolment details
• Responses to questionnaires, assessments, surveys, or feedback forms
• Testimonials, reviews, photographs, audio, or video content submitted with your permission
• Communications you send to us
• Any other information you voluntarily provide

B. Payment Information

When you purchase a course, membership, event, or service, payments may be processed by an independent payment gateway or financial institution.

We may receive transaction-related information, such as:

• Your name
• Billing details
• Transaction reference number
• Payment status
• Product or service purchased
• Date and amount of payment

We generally do not directly collect or store complete debit card, credit card, UPI PIN, banking password, or similar confidential payment credentials. These are handled by the applicable payment service provider according to its own privacy and security practices.

C. Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Referring website or advertisement
• Pages visited and time spent on those pages
• Date and time of access
• Approximate location derived from your IP address
• Website interactions, clicks, and conversion events
• Cookie identifiers and similar technical information

D. Information from Third Parties

We may receive information from third-party platforms when you interact with our advertisements, registration forms, payment pages, webinar platforms, email services, social media accounts, or community channels.

These platforms may include Meta, Google, YouTube, WhatsApp, Zoom, email-marketing providers, analytics providers, webinar platforms, payment gateways, and website-hosting services.

The information we receive is governed both by this Privacy Policy and by the privacy policies of the relevant third parties.

2. How We Use Your Information

We may use your personal information to:

• Register you for webinars, master classes, courses, challenges, coaching sessions, and events
• Deliver purchased products, memberships, content, tools, recordings, and services
• Create and administer your account or community membership
• Send confirmations, reminders, joining links, schedules, updates, and service messages
• Provide customer support and respond to enquiries
• Personalize our content, training, communications, and offers
• Understand your goals, interests, challenges, and learning needs
• Administer assessments, questionnaires, assignments, and progress tracking
• Process payments and maintain transaction records
• Send newsletters, educational content, promotional messages, and offers where permitted
• Conduct surveys, collect feedback, and improve our programs
• Analyze website traffic, advertising performance, webinar attendance, and conversions
• Prevent fraud, misuse, security incidents, and unlawful activity
• Maintain business, tax, accounting, and compliance records
• Establish, exercise, or defend legal claims
• Comply with applicable laws, regulations, and lawful government requests

We will process personal information only for lawful purposes and, where required, on the basis of your consent.

3. Email, Telephone and WhatsApp Communications

When you provide your contact information and register for our services, you may receive:

• Registration confirmations
• Webinar and session reminders
• Access links and program updates
• Community announcements
• Educational content
• Follow-up communications
• Information about relevant products, memberships, events, or offers

You may withdraw your consent to promotional communications at any time by:

• Clicking the Unsubscribe link in an email
• Replying STOP or requesting removal from promotional WhatsApp communications
• Leaving the relevant WhatsApp group or community
• Contacting us using the details provided below

Even after you unsubscribe from promotional communications, we may continue to send essential transactional or service-related messages concerning an active registration, purchase, membership, or account.

4. Cookies and Tracking Technologies

Our website and service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us to:

• Operate and secure the website
• Remember user preferences
• Understand how visitors use the website
• Measure webinar registrations and purchases
• Evaluate advertising effectiveness
• Improve website content and user experience
• Display relevant advertisements or remarketing messages

Where required, non-essential cookies will be used with your consent. You may manage cookies through the cookie settings provided on our website or through your browser settings.

Disabling certain cookies may affect the functionality or performance of the website.

5. How We Share Your Information

We may share personal information with trusted third parties that help us operate our website and deliver our programs, including:

• Website-hosting and domain providers
• Cloud-storage and database providers
• Payment gateways and financial service providers
• Email, SMS, telephone, and WhatsApp communication providers
• Webinar, video-conferencing, and course-hosting platforms
• Analytics, advertising, and conversion-tracking providers
• Customer relationship management systems
• Professional advisers, including accountants, consultants, and legal advisers
• Contractors or service providers working under appropriate confidentiality obligations
• Government departments, regulators, courts, or law-enforcement authorities when legally required

These parties may process information only for the services they provide or according to their own legally applicable privacy obligations.

We may also disclose information:

• With your consent
• To prevent fraud or protect the safety, rights, or property of users and others
• In connection with a merger, restructuring, transfer, or sale of all or part of our business
• To comply with a legal obligation or enforce our agreements

We do not sell or rent your personal information to third parties in exchange for money.

6. Third-Party Websites and Services

Our website may contain links to third-party websites, payment pages, registration platforms, social media services, video platforms, or other external resources.

We do not control the privacy, security, content, or business practices of these third parties. When you leave our website or use an external service, the third party’s own terms and privacy policy will apply.

We encourage you to review those policies before providing personal information.

7. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against:

• Unauthorized access
• Accidental loss
• Misuse
• Alteration
• Unlawful disclosure
• Destruction

However, no website, online transmission, electronic storage system, or communication platform can be guaranteed to be completely secure. You provide information through online channels at your own reasonable risk.

If we become aware of a personal-data breach, we will take appropriate steps in accordance with applicable law.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Deliver the requested services
• Maintain your membership or account
• Fulfil the purposes described in this Privacy Policy
• Meet legal, tax, accounting, and regulatory obligations
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements and technical limitations.

Information contained in routine backups may remain temporarily until those backups are securely overwritten or deleted.

9. Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have the right to:

• Request information about the personal data we process
• Request access to your personal information
• Request correction, completion, or updating of inaccurate information
• Request deletion or erasure of personal information
• Withdraw consent previously provided
• Opt out of promotional communications
• Raise a grievance concerning the processing of your personal information
• Nominate another person to exercise applicable rights in the event of death or incapacity
• Seek further remedies available under applicable law

Withdrawing consent will not affect processing already carried out lawfully before the withdrawal. It may, however, prevent us from continuing to provide services that require the relevant information.

To exercise a privacy right, contact us using the details given in Section 15. We may request reasonable information to verify your identity before acting on a request.

10. Responsibilities of Users

When providing personal information to us, you agree to:

• Provide accurate, complete, and current information
• Avoid impersonating another person
• Avoid submitting another person’s information without proper authority or consent
• Use our website and services lawfully
• Keep your account or access credentials confidential, where applicable

Please notify us if the information you provided requires correction or updating.

11. Children’s Privacy

Our website, coaching programs, and services are primarily intended for adults.

A person under 18 years of age should provide personal information or enrol in a program only with the consent and involvement of a parent or lawful guardian, where required.

If we knowingly collect a child’s personal information, we may take reasonable steps to obtain verifiable parental consent and provide applicable notices. We do not intend to engage in targeted advertising directed at children or process children’s data in a manner likely to cause harm.

If you believe that a child has submitted personal information without appropriate consent, please contact us so that we can review and address the matter.

12. Testimonials, Recordings and Community Participation

Our live sessions, webinars, coaching calls, or community events may sometimes be recorded. Where applicable, participants will be informed that recording may occur.

If you voluntarily provide a testimonial, success story, photograph, audio recording, or video, we will seek appropriate permission before using personally identifiable material for promotional purposes.

Information shared by you in a group, live session, webinar chat, community forum, or social media space may be visible to other participants. Please avoid sharing sensitive personal, medical, financial, or confidential information in public or group areas.

We are not responsible for how another participant independently uses information that you voluntarily make public or share within a group, subject to applicable law.

13. Health and Sensitive Information

Our coaching, educational, mindset, meditation, visualization, neural-conditioning, alpha-state, theta-programming, and personal-development services are not substitutes for medical diagnosis, psychological treatment, psychiatric care, or emergency support.

Please avoid submitting sensitive medical or psychological information unless it is specifically requested and necessary. Where such information is provided, we will handle it only for the relevant purpose and in accordance with applicable law.

14. International Data Processing

Some of our technology and service providers may store or process information on servers located outside India.

Where personal information is transferred or processed internationally, we will take reasonable steps to use service providers and arrangements consistent with applicable data-protection requirements and any restrictions notified by competent authorities.

15. Privacy and Grievance Contact

If you have a question, privacy request, complaint, or grievance relating to this Privacy Policy or our handling of your personal information, please contact:

Grievance Contact / Data Protection Contact
Name: Raghava Reddy
Business/Brand: Inner Excellence Hub
Email: [INSERT PRIVACY OR SUPPORT EMAIL ADDRESS]
Telephone/WhatsApp: [INSERT BUSINESS CONTACT NUMBER]
Postal Address: [INSERT COMPLETE BUSINESS ADDRESS, HYDERABAD, TELANGANA, INDIA]
Website: https://innerexcellencehub.in/

Please include your name, contact details, the nature of your request, and any information that will help us locate the relevant records.

We will acknowledge and address valid requests within the time required under applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our programs, services, or technology
• Our information-handling practices
• Applicable laws or regulatory requirements
• Our third-party service providers

The revised version will be published on this page with an updated “Last Updated” date. Material changes may also be communicated through email, website notice, or another appropriate channel.

We encourage you to review this Privacy Policy periodically.

17. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India, including applicable data-protection and information-technology laws.

Subject to applicable consumer-protection and data-protection rights, disputes relating to this Privacy Policy will be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, India.

18. Consent

By voluntarily submitting your personal information, selecting an applicable consent option, registering for our services, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy.

Where consent is the basis for processing, you may withdraw it at any time by contacting us. Withdrawal will apply to future processing and will not affect lawful processing already completed.

This draft reflects India’s Digital Personal Data Protection framework, including the Digital Personal Data Protection Act, 2023 and the phased implementation reported for the 2025 Rules. Because this is legal content, have an Indian lawyer review it—particularly the contact details, cookie practices, payment gateway, vendors, refund model, and whether children may enrol—before publication.